Understanding Toxic Culture To Build A High-Performance Culture
About Case Study Authors
Ibex Tactics LLC, was founded by Alex Bolowich & Ben Foodman. Before starting the company, Alex and Ben were working with athletes on an individual basis, helping them improve their mental performance using sport psychology-based interventions. While both professionals had incredible success working with some of the world’s most elite athletes, a significant portion of the time they were unable to help some of their clients due to the poor cultures these athletes were immersed in. As a result, Alex and Ben created Ibex Tactics LLC, which dedicated towards providing science-driven solutions to helping teams build resilient cultures.

Understanding Toxic Culture to Build A High-Performance Culture
We recently wrote an article for the Association for Applied Sport Psychology (AASP) on what teams need to know about toxic team culture and how to overcome this issue so the organization can become performance-optimized. Use the button below to check out the article!
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NOTE TO READER:
Alex and Ben wanted to compile their expertise in the Ibex Tactics Case Studies to help teams in the sports and corporate sector better understand how many of the issues they are dealing with are more often than not related to culture. Most teams recognize that culture is an important component of their success, but do not always have the resources or expertise to analyze the complexity of culture. If you are interested in learning more about the services that Ibex Tactics offers to help with culture development, use the contact form below and sign up with your email to receive updates on new services and case studies!
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CHECK OUT THE PREVIOUS IBEX TACTICS CASE STUDIES!
We recently wrote an article for the Association For Applied Sport Psychology (AASP) on how teams in both the corporate and sports arena can understand and overcome toxic culture in order to build a high-performance culture. Use the link in the article to learn more…
Recently, UCLA fired their head coach after starting 0-3 for the season. While we are all familiar with the high-pressure demands that comes with competing in college athletics, we noticed something unique about UCLA’s current issues preventing their football program from achieving the success we know it is capable of. We wanted to explore why we believe UCLA is using conventional thinking models when they should instead be using a systems thinking approach…
The Carolina Way was a powerful concept that described what a performance-optimized culture can look like. The UNC athletic department largely has embodied what it means to be an elite brand…except the football program. We wanted to give our hot take on why that is, and what Carolina (as well as other teams) can do to transition from being an irrelevant football program to a trend setter…
Many NFL teams will go through an endless number of coaches, GMs, players, and even fans, until they have the “right-combination” of talent and personnel. We refer to this as the NFL Revolving Door System, which is a sign of an organization that is in need of a major overhaul of its’ culture…
When leaders feel like their team needs a spark, some type of push to motivate them, or they are dealing with toxic culture, they will oftentimes try to bring in immediate support such as a sport psychologist, motivational speaker or organizational psychology consultant. We call this the “drive-by sport psych effect”, and we want to explain to you why this is usually the worst approach you can take when trying to fix culture…
Many sport and corporate teams tout how they have a “family-type” atmosphere, which they believe will attract elite level talent. This is so far from reality of the situation. Because Ibex Tactics coaches are the leading voice for the organizational and performance psychology industry, we wanted to explain why organizations need to immediately ditch this strategy…
When studying the history of either a sports team or a corporate team, one thing is consistent between these two groups…change is inevitable. The corporate and sports world is dynamic and always filled with uncertainty. However, if an organization can develop a strong culture, then they will be more likely to adapt and succeed in that environment. Learn more about a Tier 1 client we helped lead their organization through uncertainty…
When people think of leadership, they think of individuals who have a commanding presence over their team, are decisive in how they make difficult choices, and exhibit confidence. However, we have found that one of the most important traits of a high-quality leader is to possess a high level of emotional intelligence. Check out this Tier 2 case study to learn how we helped an organization’s leaders increase their emotional intelligence and why that improved production amongst their workforce…
When teams struggle in the corporate and sports world, leadership will be reactive rather than proactive in how they deal with this problem. These reactions can include hiring motivational speakers and even sport psychologists. For this issue of the Case Studies, learn how we trained a Tier 2 client to successfully turn around their struggling team…
One of the most coveted characteristics of a successful team that other leaders try to replicate is team chemistry. However, most leaders and organizations do not have a blueprint they can use to accomplish this. Check out this Tier 3 case study to see how we helped one of our clients master the art of creating team chemistry…
General Managers (GM) have one of the most important positions on a sports team, but when you look closely at the training background of the majority of GMs, they are painfully unprepared for the moment. However, some of the elite GMs recognize this and are now creating a new position called Associate GMs. Learn more about the future of this position and how Ibex Tactics has been filling in this role for high-performance teams…
How does the culture of a city impact the chances of success at the professional level? In this case study, Alex and Ben discuss the eye-opening consistencies within three cities that have seen success across multiple sports, and if the culture of the city has something to do with it.
When you get a group of fiery competitors together one of two things will happen. You will either combine that fire to wipe out your opposition, or you’ll burn your organization to the ground. In this case study we examine how Toto Wolff and Lewis Hamilton have created one of the most successful team cultures in Mercedes Formula 1 and some takeaways for any high aspiring competitive organization.
Armchair case studies are examples of teams that Ibex Tactics has not worked with but provide insight into the importance of culture. For this issue, we wanted to discuss documented examples comparing the high-quality culture of the NFL’s Baltimore Ravens, to the undeveloped culture of the Carolina Panthers…
Leaders want to find different ways to increase energy and work effort in their teams. One way they will do this is by bring in a motivational speaking professional. Unfortunately, this is a misdiagnosis of the underlying issue. Read this case study to learn how an Ibex Tactics client immediately saw the positive outcomes of our Tier 3 services compared to motivational speaking professionals they had worked with…
Many teams competing in sports and corporate arenas feel that it is too difficult to achieve organizational peak performance outcomes without massive amounts of resources. For this issue of the armchair case studies, we wanted to provide an organizational psychology perspective on why having unlimited resources can hurt your organization more than it can help…
It’s one thing to win one time, but it’s a completely different process to win multiple times. This is a topic that sports teams and organizations in the private sector are obsessed with trying to find strategies for. Check out this case study where our client used Tier 1 services to build an incredibly unique culture which not only helped their teams achieve new levels of success, but also sustain that success…
Many organizations will work with consulting companies that specialize in “leadership development” training but are usually unable to sustain results from these services. This is because leadership oftentimes is not the solution for their issues. Learn how our Tier 2 services help teams actually build stronger cultures through more efficient methods rather than leadership development programs...
Getting “buy-in” from all members of a team is a much more complicated process than leaders realize. Securing “buy-in” is an ongoing process that requires careful thought and strategic planning. Learn more about how Ibex Tactics Tier 3 services can help clients secure “buy-in”…
LCSW, Performance Consultant